Critically analyse the approach to Knowledge Management at Tata Steel Essay

Critically analyse the approach to Knowledge Management at Tata Steel - Essay Example Knowledge management was defined by Davenport (1994) as a process of procuring, sharing and using the knowledge in an effective manner. King (2009) on the other hand made his approach in an organizational perspective. He defined knowledge management as planning, organizing and motivating the human resources in order to control the systems and processes in an organization to make sure that all its knowledge associated assets are efficiently employed to achieve organizational goals. Davenport (2005) explained that knowledge management has become very crucial for an organization to gain competitive advantage over its rivals. Knowledge is being considered as a commodity which is used by a firm in order to improve its product, services and operations process. Thus knowledge being an intellectual asset is increasingly appreciated by the organizations in order to ensure future growth and sustainability. Tata Steel first initiated the Knowledge Management process in the year 1999, with an aim to exploit the unused knowledge base in the organization. The company realized that the implementation of the knowledge management will bring about a holistic change in the entire organizational culture. The company established an archive, where all the employees shared their experiences, knowledge and individual process via the intranet. As a result it created a knowledge repository which allowed all the employees to have access to each other’s knowledge and experience. The repositories of individual department were connected to the parent archive, so that any employee irrespective of his department could have access to the huge database of organizational data. After a year of establishing the knowledge repository, the company decided to introduce knowledge communities. It acted as a public forum for likeminded employees where they could share individual experiences and participate in b rain

Best Holiday Essay Example | Topics and Well Written Essays - 1000 words

Best Holiday - Essay Example Judy and Alex are the customers of the travel agency. They are married couple and want to go for honey moon trip. Best Holiday is a very well reputed travel agency. It offers special discounts to customers. The agency has good reputation for offering detailed tour packages to customers. Judy and Alex felt that they do not need to worry about anything regarding their honey moon trip. Apart from special discounts the agency provides different offers to its customers. All the facilities are available with the travel agency. This is one more reason for choosing the travel agency (Smith, 2014). As it is a honey moon trip for Judy and Alex, so they have chosen Paris as the honey moon destination for them. It is one of the most exotic honey moon destinations in the world. Transportation is a very important part of any trip. In case of this honey moon trip transportation will play a significant role (Archer and Syratt, 2012). Best Holiday will create a hassle free transportation experience for the honey moon couple. The agency has booked the air ticket for Judy and Alex (Kotler, 2008). The honey moon couple will travel by AIR FRANCE flight. Judy and Alex will start their journey on 25th July 2014. They will return on 27th July 2014. The flight will take off from Heathrow airport at 6.20 am and it will reach Paris airport at 9 am. It will take two hours and forty minutes to reach Paris from London. Flight charges for each person will be  £149. For the both occasions, AIR FRANCE will be the airliner for the couple. The agency is set to offer good transportation experience to the honey moon couple which will prepare an appropriate honey moon mood for Judy and Alex. Accommodation is the nerve centre of any trip. Here the importance of accommodation is very significant because it is a honey moon trip. The agency will arrange accommodations for Judy and Alex in hotel Marriott, Paris. It is one of the most beautiful hotels in Paris. The hotel